Contact 360CyberX
(945) 246-7173
Have a questions?
Info@360cyberx.com
IT Support Services
We will provide responsive and transparent IT support for all the technology you use to meet your business goals
We will combine the extensive experience built up over many years supporting similar businesses with leading industry tools to keep your business operational 24×7. Here is the 3 IT Support we cover:
Proactive IT Support
You rely on technology to help fuel innovation and help drive growth within your business; this adds complexity to your IT infrastructure and an evolving security environment, increasing your need for a proactive approach to your business IT support.
As a result, 360cyberx believes in identifying and resolving potential issues before they impact business operations. We do this through our extensive proactive IT Support service.
Benefits of Our proactive IT Support service includes:
- Backup length options.
- Backup frequency options.
- Hot, warm, or cold recovery options.
- Dedicated or shared backup storage options.
- Continuity test options.
Our proactive IT Support service includes:
- Pre-scheduled site visits.
- Regular system health checks.
- Security management.
- Patch management.
- Help desk trend analysis.
- High-level audits and IT reviews.
- Best practice recommendations.
Remote IT Support
Many technology issues today can be resolved quickly and cost-effectively by taking advantage of the power of remote IT Support.
Our experienced team of IT Support engineers will be able to remotely diagnose and repair your IT issues, improving the speed of resolution, reducing costs, and ensuring that you and your team can remain happy and productive.
Remote IT Support Benefits
- Lowering your costs, while allowing you to better budget for your IT.
- Improved speed of IT issue resolution.
- You can easily scale your operations without restriction.
Remote IT Support Options
- Dedicated and shared remote support capabilities are available.
- Out-of-hours remote support.
- 24x7 remote support.
- Cover for internal IT staff absences.
- Flexible contracts tailored to your business requirements.
Onsite IT Support
360cyberx’s onsite IT support service will provide you with the right-sized, competitively priced IT resources to help you deliver reliable technology benefits that your team demands and your business need.
You may need to quickly scale your team to support your business growth or get cover for sickness and out-of-hours work. Maybe the management objective is to free up your internal team for other, more productive activities, or you may want to lower your onsite support costs while at the same time enjoying a better, more accountable level of service.
Onsite IT Support Benefits
- Get access to the expertise without all the staffing issues.
- Ensure that you follow best practices while taking advantage of our resources.
- Stay on top of your IT costs and budget with greater confidence.
- Rip the benefit of the lowest possible disruption to your business.
Onsite IT Support Options
- Full time onsite IT Support.
- Regular onsite IT Support.
- Ad hoc onsite IT Support.
- Cover for particularly busy periods, such as Christmas.
